FAQs & Troubleshooting
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135 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2Delete print jobs from the print queue.
- 3The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6The paper is skewed when it's printed.
- 7How can I change the printer settings?
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 10Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 11Printouts (envelopes) have creases.
- 12Can I print from DOS applications?
- 13I cannot install the driver when using the Driver Install Tool. (Linux)
- 14I want to print using CUPS while keeping SELinux enabled. (Linux)
- 15Open the Control Panel (For Windows)
- 16Supported models of Universal Printer Driver for PCL
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 19I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 20The printer prints unexpectedly or it prints garbage.
- 21Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 22Printouts have wrinkles or creases.
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24How do I install the Optional Tray Unit?
- 25Print on labels and envelopes from the MP tray.
- 26The printed letters are slanted, positioned incorrectly.
- 27I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 28I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 29Uninstall printer drivers (Linux)
- 30I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 31My Brother machine misfeeds paper.
- 32Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 33Lines appears across the page.
- 34How do I use the "Booklet Printing" feature?
- 35Print on both sides of the paper.
- 36How do I clear paper jams?
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 40When printing with monochrome laser printer, the print position shifts. (Linux)
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42Windows 10 Support Information
- 43Open the Status Monitor
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Can I use AirPrint with my Brother machine?
- 46Change the printer driver settings (Windows/macOS)
- 47Windows 7 Support Information
- 48How do I clean the paper pick-up roller?
- 49Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 50Print a Printer Settings page.
