FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl5340d_all.jpg)
HL-5340D
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Delete print jobs from the print queue.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
Print on labels and envelopes from the MP tray.
5.
Can I print from or scan to Android™ Smartphone?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Printouts have wrinkles or creases.
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
Can I use AirPrint with my Brother machine?
10.
The paper is skewed when it's printed.
11.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
12.
What is a "Generic PCL Driver"?
13.
What is the printable area per page?
14.
Replace the toner cartridge
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
19.
Change the printer driver settings (Windows/macOS)
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
Uninstall the drivers. (Mac OS X 10.5)
22.
What kind of memory can I use?
23.
How do I install additional memory?
24.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
26.
Large characters are printed incorrectly. (Linux)
27.
Check the firmware version.
28.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
29.
How do I clean the paper pick-up roller?
30.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.