FAQs & Troubleshooting
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187 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2How do I install additional memory?
- 3How do I perform a factory reset?
- 4What kind of memory can I use?
- 5The printer status is Offline or Paused.
- 6The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 7Change the printer driver settings (Windows/macOS)
- 8When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 9How do I factory reset the print server?
- 10What is the printable area per page?
- 11How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 12How do I disable the APIPA protocol?
- 13The paper is skewed when it's printed.
- 14Does NC-2200w work with Windows Vista?
- 15The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 16I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 19What is UPnP and SSDP?
- 20Printouts have wrinkles or creases.
- 21I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 22When trying to print from Mac OS® X the print queue is stopped.
- 23The downloaded driver's name is different from my machine's name. (Linux)
- 24Install the built-in drivers (For Windows 8 and Windows 10)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26What driver package format is supported by my Linux distribution?
- 27When printing with monochrome laser printer, the print position shifts. (Linux)
- 28Windows 10 Support Information
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I cannot print from my computer via USB.
- 32I cannot print from my computer via network. (For Macintosh)
- 33I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 34Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 36I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 37"MP tray" is displayed on the LCD. What does it mean?
- 38The printer prints unexpectedly or it prints garbage.
- 39Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 40What kind of paper can I use?
- 41Printouts have a curl or wave.
- 42What can happen if the wrong paper is used in your machine.
- 43When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45I want to change the paper tray and paper size settings. How do I change these things?
- 46What is the BRAdmin Professional software used for?
- 47What is the recommended paper?
- 48My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 49Large characters are printed incorrectly. (Linux)
- 50Print command (cupswrapper) (Linux)