FAQs & Troubleshooting
Popular |
194 Results
- 1When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 2How do I load paper?
- 3The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5What driver package format is supported by my Linux distribution?
- 6Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 7I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 8Pre-Required Procedures (Linux)
- 9How to identify your Operating System (OS).
- 10When I print photos, the color quality is not good.
- 11One or more of my colors are not printing (blank). What can I do?
- 12Install the built-in drivers (For Windows 8 and Windows 10)
- 13The printer status is Offline or Paused.
- 14How do I clear Machine Error 46?
- 15Scan and save a document in PDF format (Scan to File)
- 16Can I print using only the black ink cartridge when the Color cartridges have run out?
- 17Is my Brother machine compatible with Windows Vista?
- 18When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 19When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 20How do I clear the message "PAPER JAM" from the display?
- 21Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 22Important points for specifying the scan area (Linux)
- 23I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 24The edge of glossy paper is smudged.
- 25I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 26Which E-mail packages are compatible with ControlCenter3?
- 27Can third party ink be used to refill the ink cartridges?
- 28Scan a document from a Windows Vista application
- 29When I print, the pages are smudged with ink. What should I do?
- 30I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 33I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 34Paper size settings are unavailable when I print from OpenOffice (Linux)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 37Command List of brscan. (Linux)
- 38Configure scan settings without administrator privileges (Linux)
- 39The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41How do I know which side up my photo paper should be in the tray?
- 42How do I load 10 x 15 Glossy paper into my machine?
- 43When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 44Change the user interface of ControlCenter3
- 45Scan a document in Windows 8 and Windows 10.
- 46Uninstall the drivers. (Mac OS X 10.5)
- 47I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 48I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Configure the Scan to Email Feature (Linux)