FAQs & Troubleshooting
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50 Results
- 1How to identify your Operating System (OS).
- 2Load a Plastic Card
- 3Reset the Usage Counters
- 4Load Non-standard Size Documents
- 5Load Business Cards
- 6Load Standard Size Documents
- 7What driver package format is supported by my Linux distribution?
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Scanning and Other Problems
- 10Save Scanned Documents on Your Computer
- 11Load Documents
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Load Receipts, Clippings, Photos, and Other Documents
- 16Load Documents Longer than Standard Size
- 17Configure the Scan to Email Feature (Linux)
- 18Change the General Settings Using Remote Setup
- 19Install PaperPort™ 12SE / 14SE (Windows)
- 20Printing/ Scanning with a mobile device
- 21Acceptable Documents
- 22Replace the Brake Roller
- 23Reset Your Brother Machine
- 24Where can I download Brother iPrint&Scan application for Mac?
- 25Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 26Error and Maintenance Indications
- 27Command List of brscan. (Linux)
- 28Uninstall Scan-key-tool. (Linux)
- 29Pre-Required Procedures (Linux)
- 30Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 31Check the firmware version.
- 32Open the "Scanners and Cameras" and Properties.
- 33Replace the Pick Up Roller
- 34Document Jam
- 35Check the Serial Number
- 36Scan using XSane or GIMP (Linux)
- 37Delete a network scanner entry. (Linux)
- 38Important points for specifying the scan area (Linux)
- 39Uninstall the scanner driver. (Linux)
- 40Update the Driver or Firmware for your Brother machine
- 41Set Up the Brother Machine Using Remote Setup (Mac)
- 42Clean the Scanner and Rollers
- 43Open the Control Panel (For Windows)
- 44Uninstall the driver (OS X 10.10 or greater).
- 45Service Call Indications
- 46Uninstall the Brother Software and Drivers (Windows)
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48Set Up the Brother Machine Using Remote Setup (Windows®)
- 49My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 50Check Supplies Replacement Cycle