FAQs & Troubleshooting
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49 Results
1.
How to identify your Operating System (OS).
2.
Scanning and Other Problems
3.
Save Scanned Documents on Your Computer
4.
Replace the Pick Up Roller
5.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
6.
Load Non-standard Size Documents
7.
Load Documents Longer than Standard Size
8.
Load a Plastic Card
9.
Load Standard Size Documents
10.
What driver package format is supported by my Linux distribution?
11.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
12.
Change the General Settings Using Remote Setup
13.
Set Up the Brother Machine Using Remote Setup (Mac)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
Document Jam
17.
Reset Your Brother Machine
18.
Important points for specifying the scan area (Linux)
19.
Uninstall the scanner driver. (Linux)
20.
Uninstall Scan-key-tool. (Linux)
21.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
22.
Clean the Scanner and Rollers
23.
Install PaperPort™ 12SE / 14SE (Windows)
24.
Check the firmware version.
25.
Printing/ Scanning with a mobile device
26.
Check the Serial Number
27.
Error and Maintenance Indications
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
Configure the Scan to Email Feature (Linux)
30.
Scan using XSane or GIMP (Linux)