FAQs & Troubleshooting
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51 Results
1.
Load Receipts, Clippings, Photos, and Other Documents
2.
Load Non-standard Size Documents
3.
Load Documents
4.
Load Business Cards
5.
How to identify your Operating System (OS).
6.
Load Documents Longer than Standard Size
7.
Load a Plastic Card
8.
Load Standard Size Documents
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
11.
Install PaperPort™ 12SE / 14SE (Windows)
12.
Acceptable Documents
13.
Replace the Brake Roller
14.
Clean the Scanner and Rollers
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Delete a network scanner entry. (Linux)
17.
Reset the Usage Counters
18.
Save Scanned Documents on Your Computer
19.
Check the firmware version.
20.
Replace the Pick Up Roller
21.
Document Jam
22.
Uninstall the driver (OS X 10.10 or greater).
23.
Command List of brscan. (Linux)
24.
Pre-Required Procedures (Linux)
25.
Set Up the Brother Machine Using Remote Setup (Windows®)
26.
Error and Maintenance Indications
27.
Service Call Indications
28.
The scanning speed is slow when scanning from my machine. (Windows)
29.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)