FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 3I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 4Using the PING command to troubleshoot problems.
- 5Printouts (envelopes) have creases.
- 6When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 7Does NC-2200w work with Windows Vista?
- 8How do I perform a factory reset?
- 9The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12What is UPnP and SSDP?
- 13I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14The printed letters are slanted, positioned incorrectly.
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Cannot print after a Windows 10 update (June 2020)
- 17Delete print jobs from the print queue.
- 18The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 21I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 22I cannot print from Mac OS X.
- 23What is Status Monitor and how can I turn it on?
- 24What kind of USB cable can I use?
- 25I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 26When trying to print from Mac OS® X the print queue is stopped.
- 27I want to change the paper tray and paper size settings. How do I change these things?
- 28How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 29Print on both sides of the paper.
- 30How do I install additional memory?
- 31How to identify your Operating System (OS).
- 32Can I print from or scan to Android™ Smartphone?
- 33I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 34Change the printer driver settings (Windows/macOS)
- 35Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36Functions supported in the Windows 7 built-in drivers
- 37The paper is skewed when it's printed.
- 38Why is the Status light (led) red and the Toner light (led) on?
- 39What kind of paper can I use?
- 40The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 41Printouts have wrinkles or creases.
- 42When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 43What is the BRAdmin Professional software used for?
- 44My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 45Windows 10 Support Information
- 46I cannot print from my computer via network. (For Windows)
- 47How do I print on transparencies etc?
- 48What driver package format is supported by my Linux distribution?
- 49The printer status is Offline or Paused.
- 50I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.