FAQs & Troubleshooting
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HL-5040
170 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
Does NC-2200w work with Windows Vista?
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
9.
Printouts (envelopes) have creases.
10.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
11.
What is the BRAdmin Professional software used for?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
How do I perform a factory reset?
14.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
15.
Change the printer driver settings (Windows/macOS)
16.
What kind of USB cable can I use?
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
The printer status is Offline or Paused.
19.
Functions supported in the Windows 7 built-in drivers
20.
The paper is skewed when it's printed.
21.
What is UPnP and SSDP?
22.
How do I factory reset the print server?
23.
I want to change the paper tray and paper size settings. How do I change these things?
24.
Delete print jobs from the print queue.
25.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
27.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
28.
What kind of paper can I use?
29.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
30.
Can I print using the IPP protocol on Windows XP?