FAQs & Troubleshooting
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363 Results
- 51Document Jam
- 52Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 53Jam Inside
- 54Jam Tray 1 / Jam Tray 2
- 55Lines across the page
- 56Gray background
- 57Faint
- 58I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 59What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 60Replace Fuser
- 61I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 62I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 63Add your Brother machine with AirPrint (macOS)
- 64Configure and use PC-FAX (CUPS) (Linux)
- 65Where can I download Brother iPrint&Scan application for Mac?
- 66Large characters are printed incorrectly. (Linux)
- 67Wireless setup is requesting a WPS PIN to complete the setup
- 68Enable the Brother machine's network interface.
- 69Check the firmware version.
- 70I cannot find some option in the Printing preferences. (For Windows)
- 71Download a file from the "Downloads" section and save it to Windows 8 computer.
- 72Printing/ Scanning with a mobile device
- 73Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 74Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 75Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 76What is the difference between the toner cartridge and the drum unit?
- 77What is AirPrint?
- 78How to identify your Operating System (OS).
- 79Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 80Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 81Scan Unable xx
- 82Print Unable or Print Unable XX
- 83Fuser Error or Self-Diagnostic
- 84I can print but cannot scan via network. (For Mac)
- 85Set the Brother machine to prevent public access to certain features
- 86Print both sides of paper or a booklet automatically
- 87Wrong Paper Size
- 88I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 89Cover is Open
- 90Manual Feed
- 91Curled
- 92Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 93Scan a document from a Windows XP application
- 94Transfer faxes to the PC when my machine has a mechanical problem
- 95Drum Error (Drum!)
- 96Forward a fax to another fax machine when my machine has a mechanical problem
- 97Print a list of my Brother machine's current settings
- 98When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 99Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 100Uninstall the drivers. (Mac OS X 10.5)