FAQs & Troubleshooting
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338 Results
- 51I cannot install Brother drivers on Debian 10 or later (Linux)
- 52Configure and use the Scan Key Tool (Linux)
- 53I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 54I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 55A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 56Do I need a telephone line to send and receive faxes with my Brother machine?
- 57How do I know which side up my photo paper should be in the tray?
- 58The printer status is Offline or Paused.
- 59I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 60I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 61I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 62Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 63Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 64Uninstall the drivers. (Mac OS X 10.5)
- 65How do I load envelopes into my machine?
- 66I cannot send a fax using PC-FAX (Windows 10)
- 67I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 68I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 69I get a TS error when trying to print on a wireless network.
- 70Enable the Brother machine's network interface.
- 71Protect your Brother machine against unauthorised access over the network
- 72Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 73The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 74Print a web page from iPrint&Scan when using an Android™ mobile device.
- 75Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 76I still receive the error message "Paper Jam" after I removed the jammed paper.
- 77How to identify your Operating System (OS).
- 78Important points you need to confirm before configuring your Brother machine for a wireless network.
- 79Locate files scanned with ControlCenter2 (For Macintosh)
- 80Configure a cover page for PC-FAX.
- 81I cannot print from my computer via USB.
- 82When I scan a document using ControlCenter, the scanned file size is too big.
- 83The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 84Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 85How do I clear the message "Cannot Detect" from the display?
- 86I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 87Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 88When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 89Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 90Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 91How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 92I cannot remove red-eye.
- 93I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 94I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 95Can third party ink be used to refill the ink cartridges?
- 96When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 97I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 98How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 99When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 100Scan a document using "Scanner and Camera Wizard" in Windows XP