FAQs & Troubleshooting
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MFC-790CW
338 Results
31.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
32.
I cannot install Brother drivers on Debian 10 or later (Linux)
33.
The downloaded driver's name is different from my machine's name. (Linux)
34.
I cannot send a fax using PC-FAX (Windows 10)
35.
Wireless setup is requesting a WPS PIN to complete the setup
36.
I cannot print using my Brother machine on a wireless network (Windows)
37.
Install PaperPort™ 12SE / 14SE onto Windows 10.
38.
I cannot save a file downloaded from the Brother support website (For Windows)
39.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
40.
Delete print jobs from the print queue.
41.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
42.
I cannot find some option in the Printing preferences. (For Windows)
43.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
44.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
45.
Print a web page from iPrint&Scan when using an Android™ mobile device.
46.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
47.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
48.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
49.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
50.
Delete numbers stored in my Brother machine's Caller ID History.
51.
Locate files scanned with ControlCenter2 (For Macintosh)
52.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
53.
The printer status is Offline or Paused.
54.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
55.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
56.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
57.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
58.
Can I use voice mail on the same line as my Brother machine?
59.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
60.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?