FAQs & Troubleshooting
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349 Results
- 51Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 53Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 54Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 55I cannot make borderless prints.
- 56Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 57Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 58Do I need a telephone line to send and receive faxes with my Brother machine?
- 59Locate files scanned with ControlCenter2 (For Macintosh)
- 60The edge of glossy paper is smudged.
- 61I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 62When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 63I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 64Scan multiple pages into one file instead of each scan being saved as a separate file.
- 65I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 66When I print photos, the color quality is not good.
- 67Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 68Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 69I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 70How does a restricted user log on the Brother machine when Secure Function Lock is turned on?
- 71I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "Server Time-out" appears on the LCD. What should I do?
- 72I cannot use the "Modules Update" button on Web BRAdmin.
- 73Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 74Where is the USB port on the machine?
- 75Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 76Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 77How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 78I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 79Can I adjust the Sleep Mode setting?
- 80How do I factory reset the network settings?
- 81Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 82The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 83I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 84"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86Large characters are printed incorrectly. (Linux)
- 87The driver installation finished successfully but I cannot print. (Linux)
- 88When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 89Important points for specifying the scan area (Linux)
- 90Uninstall Scan-key-tool. (Linux)
- 91How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 92Print command (cupswrapper) (Linux)
- 93I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 94Firewall port requirements of the Scan Key Tool (Linux)
- 95Open the Status Monitor
- 96The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 97Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 99When I scan a document using ControlCenter, the scanned file size is too big.
- 100I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?