FAQs & Troubleshooting
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MFC-6890CDW
349 Results
31.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
32.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
33.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
34.
Delete numbers stored in my Brother machine's Caller ID History.
35.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
36.
Change the printer driver settings (Windows/macOS)
37.
Is my Brother machine compatible with Windows Vista?
38.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
39.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
40.
The printer status is Offline or Paused.
41.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
42.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
43.
Can I use voice mail on the same line as my Brother machine?
44.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
45.
One or more of my colors are not printing (blank). What can I do?
46.
I cannot print using my Brother machine on a wireless network (Mac)
47.
Delete print jobs from the print queue.
48.
What is Brother iPrint&Scan?
49.
I still receive the error message "Paper Jam" after I removed the jammed paper.
50.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
51.
How to identify your Operating System (OS).
52.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
53.
Locate files scanned with ControlCenter3 (For Windows)
54.
Discover the MAC address of the Brother network card
55.
Can I print from or scan to Android™ Smartphone?
56.
The edge of glossy paper is smudged.
57.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
58.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
59.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
60.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)