FAQs & Troubleshooting
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171 Results
- 51Set the Machine to Power Off Automatically
- 52I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 53I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 54Uninstall printer drivers (Linux)
- 55Enter Text on Your Brother Machine
- 56I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 57Change the Print Setting Options When Having Printing Problems
- 58Correct the Paper Feed to Clear Vertical Lines
- 59Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 60I cannot save a file downloaded from the Brother support website (For Windows)
- 61The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 62Combine multiple scanned documents into a single file with PaperPort™
- 63Delete print jobs from the print queue.
- 64Install the built-in drivers (For Windows 8 and Windows 10)
- 65Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 66The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 67After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 68Ink Box Full / InkBox Full
- 69Where is the USB/Ethernet port on the machine?
- 70The driver installation finished successfully but I cannot print. (Linux)
- 71Important points for specifying the scan area (Linux)
- 72Uninstall the scanner driver. (Linux)
- 73How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 74Printing result in Windows Photo Viewer is light.
- 75Open the Status Monitor
- 76Open the Control Panel (For Windows)
- 77I cannot print from my computer via USB.
- 78Scan multiple pages into one file instead of each scan being saved as a separate file.
- 79Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 80In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 81I cannot connect my machine to a Windows 11 computer via USB.
- 82I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 83Scan using XSane or GIMP (Linux)
- 84Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 85Clean the Base Pad
- 86Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 87Connect the cords
- 88Download a file from the "Downloads" section and save it to Windows 8 computer.
- 89Open the "Scanners and Cameras" and Properties.
- 90A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 91Loading paper in the manual feed slot.
- 92Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 93Unable to Scan / Scan Unable
- 94I cannot scan via USB. (macOS)
- 95When I print photos, the color quality is not good.
- 96Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 97When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 98Can third party ink be used to refill the ink tanks?
- 99Why is it necessary for my machine to go through regular cleaning cycles?
- 100One or more of my colors are not printing (blank).