FAQs & Troubleshooting

FAQs & Troubleshooting

Ink Box Full / InkBox Full

The ink absorber box or flushing box needs to be replaced. 
> Contact Brother customer service from the "Contact Us" section.

The replacement is not covered under the warranty.

These components may require periodic replacement to ensure optimum performance from your Brother machine. The replacement cycle depends on the number of purges and flushes required to clean the ink system. The more cleaning the machine requires, the faster these boxes will fill up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality, which can be improved by cleaning.


The machine automatically cleans itself:

  1. If you have cleared a paper jam.
  2. If you have not used the machine for more than 30 days.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T300, DCP-T310, DCP-T510W, DCP-T700W, DCP-T710W

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