FAQs & Troubleshooting
Latest |
95 Results
- 5131/03/2016Jam Tray
- 5225/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 5325/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5425/03/2016I cannot view the HTML format manual (web manual).
- 5525/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5625/03/2016What is the difference between the toner cartridge and the drum unit?
- 5725/03/2016Can I use AirPrint with my Brother machine?
- 5825/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 5925/03/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 6025/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 6125/03/2016Can I print from or scan to Android™ Smartphone?
- 6225/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 6324/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 6424/03/2016Print Unable or Print Unable XX
- 6524/03/2016TONER ENDED
- 6624/03/2016Is my Brother machine compatible with third party print servers?
- 6724/03/2016I cannot scan via USB. (Mac OS X)
- 6824/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 6924/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 7024/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 7124/03/2016Scan a document in Mac OS X 10.7.
- 7224/03/2016Drum End Soon
- 7327/07/2015I'm having an issue with the print quality.
- 7418/06/2015The keys on the control panel do not respond or triple beep when I press them.
- 7527/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 7618/08/2014Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 7708/08/2014What is the recommended paper?
- 7825/07/2014Replace Drum
- 7916/05/2014"Offline" appears on the Status Monitor.
- 8020/02/2014Check the firmware version.
- 8121/11/2013Fuser Error or Self-Diagnostic
- 8227/09/2013I can see some steam or moisture from the vents when printing.
- 8325/04/2013Out of Memory
- 8408/04/2013I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 8508/04/2013No Drum
- 8608/04/2013No Toner
- 8708/04/2013Check the remaining life of my Brother machine's drum.
- 8808/04/2013Clean the Drum Unit.
- 8908/04/2013Drum !
- 9008/04/2013Clean the scanner to improve the copy or fax quality.
- 9108/04/2013Clean the corona wire of the drum unit.
- 9205/04/2013Toner Low
- 9305/04/2013Replace Toner
- 9411/05/2012Where can I find my Brother machine's serial number?
- 9515/11/2011What is Toner Continue Mode?