FAQs & Troubleshooting
Latest |
DCP-1601
95 Results
31. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
32. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
33. 15/11/2021
I cannot install the Brother printer driver (macOS 10.15 or earlier)
34. 10/11/2021
Open the Control Panel (For Windows)
35. 18/05/2021
Scan a document using Brother iPrint&Scan. (macOS only)
36. 29/12/2020
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
37. 16/07/2020
Cannot print after a Windows 10 update (June 2020)
38. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
39. 06/12/2019
Where can I download Brother iPrint&Scan application for Mac?
40. 20/12/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
41. 20/12/2018
Scan multiple pages into one file instead of each scan being saved as a separate file.
42. 09/11/2018
Scan a document and e-mail it as an attachment. (For Windows)
43. 08/11/2018
Scan a document and e-mail it as an attachment (For Macintosh)
44. 17/10/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
45. 19/09/2018
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
46. 07/04/2017
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
47. 08/09/2016
Unable to Scan / Scan Unable
48. 15/07/2016
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
49. 08/06/2016
Windows 10 Support Information
50. 31/03/2016
Jam Inside
51. 31/03/2016
Jam Tray
52. 25/03/2016
A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
53. 25/03/2016
When I try to scan the document, the scanner application crashes. (OS X 10.11)
54. 25/03/2016
I cannot view the HTML format manual (web manual).
55. 25/03/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
56. 25/03/2016
What is the difference between the toner cartridge and the drum unit?
57. 25/03/2016
Can I use AirPrint with my Brother machine?
58. 25/03/2016
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
59. 25/03/2016
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
60. 25/03/2016
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.