FAQs & Troubleshooting
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212 Results
- 51I still receive the error message "Paper Jam" after I removed the jammed paper.
- 52The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 53Locate files scanned with ControlCenter3 (For Windows)
- 54The edge of glossy paper is smudged.
- 55The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 56The printer status is Offline or Paused.
- 57The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 58Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 59I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 60Where can I get FaceFilter Studio and what can I do with this application?
- 61Which E-mail packages are compatible with ControlCenter3?
- 62When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 63Scan a document in Mac OS X 10.7.
- 64When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66Scan using XSane or GIMP (Linux)
- 67Cannot print after a Windows 10 update (June 2020)
- 68The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 69Paper size settings are unavailable when I print from OpenOffice (Linux)
- 70The downloaded driver's name is different from my machine's name. (Linux)
- 71When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 72When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 73Configure scan settings without administrator privileges (Linux)
- 74"Offline" appears on the Status Monitor.
- 75Open the "Scanners and Cameras" and Properties.
- 76Scan an image and insert it in a Windows XP application
- 77Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 78Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 79Set the date and time
- 80Improve poor print quality.
- 81What is MFL-Pro Suite Software?
- 82How do I load envelopes into my machine?
- 83I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 84I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 85My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 86Configure the Scan to Email Feature (Linux)
- 87Configure and use the Scan Key Tool (Linux)
- 88I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 89I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 90When I print images, the quality is not good (Linux)
- 91"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 92I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 93Large characters are printed incorrectly. (Linux)
- 94I cannot scan when using SELinux (Security-Enhanced Linux)
- 95I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 96When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 97Command List of brscan. (Linux)
- 98Important points for specifying the scan area (Linux)
- 99Uninstall the scanner driver. (Linux)
- 100How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)