FAQs & Troubleshooting
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180 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2The printer does not enter the sleep mode when it is connected via a wireless LAN.
- 3What Android™ mobile application can I use?
- 4How do I switch to and use the mass storage mode?
- 5How to charge the rechargeable Li-ion battery
- 6Creating a label with GIMP (Linux®)
- 7Where can I find my Brother printer's serial number?
- 8How can I connect the printer to my mobile device via Wi-Fi®?
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12This printer is not detected when establishing a Bluetooth® connection.
- 13Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 17What iOS mobile application can I use?
- 18Using the Device Settings (for Windows)
- 19How to connect to a DC power socket (Optional)
- 20What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 21Print free-length labels with the set length (Linux®)
- 22Adding a custom media size for continuous roll (Linux®)
- 23How to attach the belt clip
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25The LED indicator or the LCD is not lit.
- 26How to open the Devices and Printers window
- 27How do I connect the printer and my mobile device via Bluetooth®?
- 28Using the Communication Settings (for Windows)
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31The print quality is poor.
- 32Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 33Will my printer automatically turn itself off?
- 34How do I insert/change the paper or label roll?
- 35How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39I cannot print from the client computer to the printer on the print server. (Linux®)
- 40Disable or reconfigure SELinux. (Linux®)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 44How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 45Can I print out the printer information?
- 46Where can I find the printer's network settings, such as IP address?
- 47The paper settings specified from the server computer are not reflected on the client computer.
- 48How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 49Some of the print options in OpenOffice do not work. (Linux®)
- 50Can I set a different media width when using an OpenOffice template? (Linux®)
