FAQs & Troubleshooting
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RJ-4250WB
181 Results
1.
My computer/mobile device shows two Bluetooth® printers and after pairing my printer I cannot print and get a communication error.
2.
Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
3.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
4.
How do I transfer label or slip templates?
5.
The LED indicator or the LCD is not lit.
6.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
How do I reset Wi-Fi® setting?
9.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
10.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
11.
I cannot connect my printer to a Windows 11 computer via USB.
12.
Where can I find my Brother printer's serial number?
13.
What methods can I use to configure wireless settings?
14.
What iOS mobile application can I use?
15.
The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
16.
Printing is not possible. (USB connection)
17.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Use Remote Update to download files to your printer from an FTP server
19.
The printer does not enter the sleep mode when it is connected via a wireless LAN.
20.
This printer is not detected when establishing a Bluetooth® connection.
21.
What Android™ mobile application can I use?
22.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
23.
The paper settings specified from the server computer are not reflected on the client computer.
24.
How to connect to a DC power socket (Optional)
25.
Will my printer automatically turn itself off?
26.
How do I insert/change the paper or label roll?
27.
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
28.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
29.
I cannot print after updating the firmware or font data.
30.
I cannot save a file downloaded from the Brother support website (For Windows)