FAQs & Troubleshooting
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Popular |
52 Results
- 1Printing is not possible. (USB connection)
- 2How do I install the printer driver from the CD-ROM? (for Windows)
- 3What Android™ mobile application can I use?
- 4How to install the rechargeable Li-ion Battery (Optional)
- 5How to connect to an AC power outlet (Optional)
- 6How to identify your Operating System (OS) for Windows or Mac
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8Where can I find my Brother printer's serial number?
- 9How to charge the rechargeable Li-ion battery
- 10How to install the rechargeable Ni-MH Battery (Optional)
- 11How do I uninstall the printer driver?
- 12I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 13I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 14How to connect to a DC power outlet (Optional)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16Uninstalling the printer drivers (Linux®)
- 17How do I print from a computer?
- 18How to charge the rechargeable Ni-MH battery
- 19How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 20How to open the Devices and Printers window
- 21How do I clean the Platen Roller?
- 22The print quality is poor, and the image is too light or dark.
- 23Some of the print options in OpenOffice do not work. (Linux®)
- 24What is the JPEG printing and how can I use it?
- 25How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28How to connect to a DC power outlet (Optional)
- 29The paper is jammed in the printer.
- 30How to reduce the time to start printing after clicking the [Print] button
- 31I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 32I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 33How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
- 34How do I connect the printer and my computer via USB cable?
- 35What is IrDA?
- 36How to insert paper
- 37How to delete the registry information and files related to the printer driver
- 38Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 39Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 40Paper does not move through the printer even though the motor is running.
- 41The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 42The printed image is compressed or stretched.
- 43How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 44Pages don't print. What should I do?
- 45The printed image is out of alignment.
- 46I connected multiple printers of the same model to one computer but can only print from one of them.
- 47Paper moves through the printer, but nothing appears on the paper.
- 48I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 49What do the indicator lights mean?
- 50Error messages do not appear when using the USB connection of my printer.
