FAQs & Troubleshooting
Latest |
46 Results
- 103/22/2024What Android™ mobile application can I use?
- 210/18/2023How to open the Devices and Printers window
- 310/18/2023How do I uninstall the printer driver?
- 410/18/2023How to identify your Operating System (OS) for Windows or Mac
- 510/18/2023Printing is not possible. (USB connection)
- 604/12/2023Where can I find my Brother printer's serial number?
- 705/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 804/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 903/31/2022How to delete the registry information and files related to the printer driver
- 1003/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1103/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1212/17/2020How do I connect the printer and my computer via USB cable?
- 1312/16/2020How to charge the rechargeable Ni-MH battery
- 1411/25/2020How to install the rechargeable Ni-MH Battery (Optional)
- 1511/17/2020The printed image is out of alignment.
- 1606/12/2020How do I print from a computer?
- 1704/14/2020How do I clean the Platen Roller?
- 1803/30/2020How to connect to an AC power outlet (Optional)
- 1903/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2012/25/2019How to install the rechargeable Li-ion Battery (Optional)
- 2112/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 2212/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 2312/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 2412/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 2511/19/2019How to reduce the time to start printing after clicking the [Print] button
- 2611/15/2019Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 2711/05/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 2810/16/2019Uninstalling the printer drivers (Linux®)
- 2910/16/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 3010/16/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 3110/15/2019How to identify the printer's firmware version
- 3210/09/2019What is the JPEG printing and how can I use it?
- 3309/13/2019What do the indicator lights mean?
- 3410/29/2018How to connect to a DC power outlet (Optional)
- 3510/29/2018How to connect to a DC power outlet (Optional)
- 3611/20/2017How to charge the rechargeable Li-ion battery
- 3701/05/2016The DATA indicator has turned off even though data remains in the printer.
- 3812/14/2015How to insert paper
- 3908/06/2015The printed image is compressed or stretched.
- 4001/14/2015Pages don't print. What should I do?
- 4101/06/2015Error messages do not appear when using the USB connection of my printer.
- 4212/24/2014What is IrDA?
- 4312/24/2014The paper is jammed in the printer.
- 4412/24/2014Paper does not move through the printer even though the motor is running.
- 4506/25/2013Paper moves through the printer, but nothing appears on the paper.
- 4606/25/2013The print quality is poor, and the image is too light or dark.