FAQs & Troubleshooting
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243 Results
- 51My Brother machine could not be found over the network when I installed drivers on my PC.
- 52When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 53The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 54I can print but cannot scan via network. (For Mac)
- 55Smudges on printed pages (Poor fixing)
- 56When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 57Jam 2-sided
- 58Clean the scanner to improve the copy or fax quality.
- 59White lines, bands or ribbing across the page
- 60Gray background
- 61Black lines down the page
- 62I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 63Add your Brother machine with AirPrint (macOS)
- 64Configure and use the Scan Key Tool (Linux)
- 65Check the remaining ink or toner level (Linux)
- 66Wireless setup is requesting a WPS PIN to complete the setup
- 67When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 68How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 69I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 70I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 71Scan a document using Brother iPrint&Scan. (macOS only)
- 72I cannot print on a wireless (Wi-Fi) network (Windows)
- 73How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 74Enable the Brother machine's network interface.
- 75Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 76Delete print jobs from the print queue.
- 77Open the Control Panel (For Windows)
- 78Printing/ Scanning with a mobile device
- 79The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 80Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 81Print a web page from iPrint&Scan when using an Android™ mobile device.
- 82Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 83Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 84Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 85Open the "Scanners and Cameras" and Properties.
- 86The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 87Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 88Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 89What is the Network Shared printing?
- 90Select Receive mode.
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 92Copied images or documents appear lighter or darker than the original document.
- 93Print both sides of paper or a booklet automatically
- 94Clean the paper pick-up roller
- 95Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 96Manual Feed
- 97When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 98What is Distinctive Ring and how do I program it?
- 99I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 100I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)