FAQs & Troubleshooting
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241 Results
- 1I cannot print using my Brother machine on a wireless network (Mac)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6(Video) Replace Toner
- 7What is Brother iPrint&Scan?
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9Turn the Toner Save Mode on or off.
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 12When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 13Replace Drum
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Jam Inside (With Video Instructions)
- 16What is the recommended paper?
- 17Jam 2-sided
- 18I cannot find some option in the Printing preferences. (For Windows)
- 19Toner Low or Prepare New Toner Cartridge
- 20Jam Rear (With Video Instructions)
- 21Jam Tray (With Video Instructions)
- 22What is the BRAdmin Professional software used for?
- 23Image skewed
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 26Combine multiple scanned documents into a single file with PaperPort™
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30Manual Feed
- 31Smudges on printed pages (Poor fixing)
- 32Document Jam (With Video Instructions)
- 33White lines, bands or ribbing across the page
- 34Faint
- 35Reset the network settings to the factory default
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 38Change the printer driver settings (Windows/macOS)
- 39Print the Network Configuration Report
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41What driver package format is supported by my Linux distribution?
- 42Set up your Brother machine on a wireless network.
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44The printer status is Offline or Paused.
- 45White spots or black spots at 94 mm (3.7 in.) intervals
- 46Black toner marks across the page
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 49Load paper in the paper tray
- 50Delete print jobs from the print queue.