FAQs & Troubleshooting
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245 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I cannot print using my Brother machine on a wireless network (Mac)
- 3When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 4Can I print from or scan to Android™ Smartphone?
- 5Jam Rear (With Video Instructions)
- 6Wrinkles or creases
- 7Replace Drum
- 8(Video) Replace Toner
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Document Jam (With Video Instructions)
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Set up your Brother machine on a wireless network.
- 14A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 15White spots or black spots at 94 mm (3.7 in.) intervals
- 16Connect your Brother machine to your mobile device via a wireless router or access point.
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 20Scan Unable xx
- 21Jam Tray (With Video Instructions)
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23Update the Driver or Firmware for your Brother machine
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25What is AirPrint?
- 26TONER ENDED
- 27Jam 2-sided
- 28Lines across the page
- 29Ghost
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Enable the Brother machine's network interface.
- 37Load paper in the paper tray
- 38The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 39I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 40Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 41Discover the MAC address of the Brother network card
- 42I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 43I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 44Manual Feed
- 45Toner Low or Prepare New Toner Cartridge
- 46Drum !
- 47Drum End Soon
- 48Jam Inside (With Video Instructions)
- 49I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 50Confirm that a FAX I sent was received correctly.
