FAQs & Troubleshooting
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282 Results
- 1(Video) Load A4/Letter paper
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3Paper Jam
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Install Ink Cartridges
- 7Replace Ink
- 8What is Brother iPrint&Scan?
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10(Video) Load an Envelope (Manual Feed Slot)
- 11Load paper in the paper tray
- 12How to identify your Operating System (OS).
- 13(Video) Connect telephone line and power cords
- 14Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Can I print from or scan to Android™ mobile device?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18What driver package format is supported by my Linux distribution?
- 19(Video) Unpack your Brother machine
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21Document Jam
- 22Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Ink Absorber Full / Ink Absorber Pad Full
- 29Low Temperature
- 30Configure a cover page for PC-FAX.
- 31My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 32When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 33Use voice mail on the same line as my Brother machine.
- 34Reset the network settings to the factory default.
- 35What is the BRAdmin Professional software used for?
- 36Load envelopes
- 37Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 38Sleep
- 39Delete print jobs from the print queue.
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41Load photo paper
- 42What is AirPrint?
- 43What is Brother Web Connect?
- 44Cannot Detect
- 45Wrong Paper / Paper Size Mismatch
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 48The printer status is Offline or Paused.
- 49One or more of my colors are not printing (blank).
- 50Add your Brother machine with AirPrint (macOS)