FAQs & Troubleshooting
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342 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Ink
- 6(Video) Load plain Letter/A4 paper
- 7(Video) Load photo paper
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10(Video) Load envelopes
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14Paper Jam
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Can I print from or scan to Android™ Smartphone?
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Load photo paper
- 20Use voice mail on the same line as my Brother machine.
- 21What is the "Station ID" and how do I set it?
- 22I cannot print using my Brother machine on a wireless network (Windows)
- 23When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 24(Video) Install the ink cartridges
- 25How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 26After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 27Delete print jobs from the print queue.
- 28A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 29What is Brother iPrint&Scan?
- 30I still receive the error message "Paper Jam" after I removed the jammed paper.
- 31Change the printer driver settings (Windows/macOS)
- 32Change the number of times my Brother machine rings before it answers.
- 33Load envelopes
- 34(Video) Print a disc label or photo onto a printable disc.
- 35What driver package format is supported by my Linux distribution?
- 36Store a Speed Dial number from my Brother machine's Caller ID History.
- 37One or more of my colors are not printing (blank).
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 40How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 43Reset the network settings to the factory default.
- 44What is the BRAdmin Professional software used for?
- 45Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 46Print the Network Configuration Report
- 47When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 48When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50How to identify your Operating System (OS).