FAQs & Troubleshooting
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MFC-J875DW
342 Results
1.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
5.
Replace Ink
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Paper Jam
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
11.
(Video) Load plain Letter/A4 paper
12.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
13.
(Video) Connect the telephone line and power cord
14.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
Install Starter Ink
17.
What is the "Station ID" and how do I set it?
18.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
19.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
20.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
21.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
How do I know which side up my photo paper should be in the tray?
24.
Load envelopes
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
What is Brother Web Connect?
27.
Disc Guide is Open
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Is my Brother machine compatible with Windows Vista?
30.
When I try to scan the document, the scanner application crashes. (OS X 10.11)