FAQs & Troubleshooting
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MFC-J875DW
341 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Replace Ink
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
What is the "Station ID" and how do I set it?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
9.
I still receive the error message "Paper Jam" after I removed the jammed paper.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
12.
One or more of my colors are not printing (blank).
13.
(Video) Load plain Letter/A4 paper
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
Paper Jam
17.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
18.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
19.
Preview a fax before I send it.
20.
Improve poor print quality.
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
(Video) Install the ink cartridges
23.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
24.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
25.
Print using only the black ink cartridge when the Color cartridges have run out.
26.
When I print, the pages are smudged with ink.
27.
The scanner cover support has come off. (With Video Instructions)
28.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
29.
Load paper in the paper tray
30.
Install Starter Ink