FAQs & Troubleshooting
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252 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Install Ink Cartridges
- 4(Video) Unpack your Brother machine
- 5(Video) Load A4/Letter paper
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8Document Jam
- 9Printer Jam or Paper Jam
- 10Load Documents in the Automatic Document Feeder (ADF)
- 11Printing/ Scanning with a mobile device
- 12What is Brother iPrint&Scan?
- 13Change the Print Setting Options to Improve Your Print Results
- 14Easy Scan to E-mail
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 21Print using only the black ink cartridge when the Color cartridges have run out.
- 22Set up a Brother machine and your mobile device on a wireless network
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Forward a fax to another fax machine when my machine has a mechanical issue.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 30Print as a Poster (Windows)
- 31(Video) Connect telephone line and power cords
- 32Other Problems
- 33The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 34How to identify your Operating System (OS).
- 35Cannot Detect
- 36What driver package format is supported by my Linux distribution?
- 37Prevent Smudged Printouts and Paper Jams (Windows)
- 38Paper Type and Paper Size for Each Operation
- 39How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 40Check the Print Alignment from Your Brother Machine
- 41Sleep
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 44Install Starter Ink
- 45Low Temperature
- 46The printer status is Offline or Paused.
- 47Use voice mail on the same line as my Brother machine.
- 48What is Distinctive Ring and how do I program it?
- 49I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 50When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.