FAQs & Troubleshooting
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340 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3(Video) Load A3/Ledger paper
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Easy Scan to E-mail
- 10Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 11My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 12Install Starter Ink
- 13(Video) Install Ink Cartridges
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15What is Brother iPrint&Scan?
- 16One or more of my colors are not printing (blank).
- 17Correct the Paper Feed to Clear Vertical Lines
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20Check the Print Alignment from Your Brother Machine
- 21(Video) Unpack your Brother machine
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Print as a Poster (Windows®)
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29The printer status is Offline or Paused.
- 30Replace Ink
- 31Check the Print Quality
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34Use voice mail on the same line as my Brother machine.
- 35When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 36Change the Print Setting Options When Having Printing Problems
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 40How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 41After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Document Jam
- 44Add your Brother machine with AirPrint (macOS)
- 45(Video) Update the Driver or Firmware for your Brother machine
- 46Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 47Paper Jam
- 48Set up a Scan to Network Profile
- 49Load Paper in the Multi-purpose Tray (MP Tray)
- 50(Video) Set up your Brother machine