FAQs & Troubleshooting
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139 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4Telephone Line Interference/VoIP.
- 5(Video) Set up your Brother machine
- 6The printer status is Offline or Paused.
- 7Set up your Brother machine on a wireless network (Windows/macOS)
- 8Install Starter Ink
- 9Document Jam
- 10Change the Print Options to Improve Your Print Results
- 11Enable the Brother machine's network interface.
- 12Print the Network Configuration Report
- 13Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 14I cannot print on a wireless (Wi-Fi) network (Mac)
- 15Protect your Brother machine against unauthorised access over the network
- 16Wrong Ink Cartridge
- 17Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 18Discover the MAC address of the Brother network card
- 19Replace Ink
- 20Cannot Detect
- 21Paper Size Mismatch
- 22Check the Print Alignment from Your Brother Machine
- 23Sleep
- 24What is the default password for my BRAdmin or Web Based Management?
- 25Cannot Detect Ink Volume
- 26Cannot Print XX or Print Unable XX
- 27Printer Jam or Paper Jam
- 28What is the recommended paper?
- 29Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 30Ink Low
- 31No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 32Cover is Open
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34What is the default password for my Brother machine?
- 35Improve poor print quality.
- 36Reset the Network Settings to Factory Default
- 37Add your Brother machine with AirPrint (macOS)
- 38Cannot print after a Windows 10 update (June 2020)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40Cannot Scan XX or Unable to Scan XX
- 41Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 42Check the Print Quality
- 43(Video) Print a long paper
- 44I cannot print full-page photos or images using Email Print.
- 45Check the remaining ink or toner level (Linux)
- 46I cannot print on a wireless (Wi-Fi) network (Windows)
- 47When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50Access Web Based Management