FAQs & Troubleshooting
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279 Results
- 1(Video) Load paper in the Multi-Purpose tray (MP tray)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load A3/Ledger paper (Tray1)
- 6(Video) Load A4/Letter paper
- 7Paper Jam (With Video Instructions)
- 8(Video) Install Ink Cartridges
- 9Load Paper in the Multi-purpose Tray (MP Tray)
- 10Cover is Open
- 11Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14When I print photos, the color quality is not good.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Printing/ Scanning with a mobile device
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21One or more of my colors are not printing (blank).
- 22Replace Ink
- 23Load paper in the paper tray
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25What is Brother iPrint&Scan?
- 26Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 27Low Temperature
- 28My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 29Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 30Document Jam (With Video Instructions)
- 31Improve poor print quality.
- 32When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 33(Video) Unpack your Brother machine
- 34(Video) Load an Envelope (Manual Feed Slot)
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36Load an Envelope (Manual Feed Slot)
- 37"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 38Combine multiple scanned documents into a single file with PaperPort™
- 39Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 40How to identify your Operating System (OS).
- 41High Temperature
- 42When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Scan from the Brother iPrint&Scan application using Windows Phone.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Load photo paper
- 48Can I print from or scan to Android™ Smartphone?
- 49Change the printer driver settings (Windows/macOS)
- 50The printer status is Offline or Paused.