FAQs & Troubleshooting
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MFC-J5620DW
282 Results
1.
(Video) Load paper in the Multi-Purpose tray (MP tray)
2.
(Video) Load A3/Ledger paper (Tray1)
3.
Load Paper in the Multi-purpose Tray (MP Tray)
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
(Video) Connect telephone line and power cords
6.
(Video) Install Ink Cartridges
7.
(Video) Unpack your Brother machine
8.
(Video) Load A4/Letter paper
9.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
10.
Document Jam (With Video Instructions)
11.
(Video) Load an Envelope (Manual Feed Slot)
12.
Install Starter Ink
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
16.
My Brother machine could not be found over the network when I installed drivers on my PC.
17.
Delete print jobs from the print queue.
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
Print using only the black ink cartridge when the Color cartridges have run out.
20.
Paper Jam (With Video Instructions)
21.
Wrong Tray Setting or Wrong Tray Settings
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
(Video) Set up your Brother machine
25.
What is Brother iPrint&Scan?
26.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
27.
One or more of my colors are not printing (blank).
28.
Replace Ink
29.
Sleep
30.
Load paper in the paper tray