FAQs & Troubleshooting
![]() |
Popular |
280 Results
- 1Check the Print Quality
- 2(Video) Load A4/Letter paper
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I cannot print using my Brother machine on a wireless network (Mac)
- 7Telephone Line Interference/VoIP.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Clean the Print Head from Your Brother Machine
- 10(Video) Connect telephone line and power cords
- 11One or more of my colors are not printing (blank).
- 12Brother iPrint&Scan cannot find my Brother machine (macOS)
- 13(Video) Install Ink Cartridges
- 14What is Brother iPrint&Scan?
- 15Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 16Set up your Brother machine on a wireless network.
- 17(Video) Set up your Brother machine
- 18(Video) Unpack your Brother machine
- 19After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Load envelopes
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 24Where is the USB/Ethernet port on the machine?
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Setup a Brother machine on a wireless (Wi-Fi) network.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Install Starter Ink
- 29The printer status is Offline or Paused.
- 30My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 31No Paper / No Paper Fed
- 32Check the remaining ink or toner level (Linux)
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Scan from the Brother iPrint&Scan application using Windows Phone.
- 35What driver package format is supported by my Linux distribution?
- 36Correct the Paper Feed to Clear Vertical Lines
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 40I cannot print from my computer via USB.
- 41Use voice mail on the same line as my Brother machine.
- 42Paper Jam
- 43How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 44Protect your Brother machine against unauthorised access over the network
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 49Send a Fax Using PC-FAX (Windows®)
- 50Ink Low