FAQs & Troubleshooting
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349 Results
- 1Make copies using my Brother machine.
- 2How do I know which side up my photo paper should be in the tray?
- 3Paper Jam
- 4Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 5Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 6When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 7How do I load paper?
- 8I still receive the error message "Paper Jam" after I removed the jammed paper.
- 9Load envelopes into my machine
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 16Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 17What driver package format is supported by my Linux distribution?
- 18Cannot print after a Windows 10 update (June 2020)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 21When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 22Can I use voice mail on the same line as my Brother machine?
- 23How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 24Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 25Document Jam
- 26Improve poor print quality.
- 27Replace Ink
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Connect your Brother machine to your mobile device via a wireless router or access point.
- 32Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 33I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 34What is Brother iPrint&Scan?
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36How do I clear the message "Cannot Detect" from the display?
- 37Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 38Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 39When I print photos, the color quality is not good.
- 40Wrong Paper Size
- 41When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 42Out of Memory
- 43What is Distinctive Ring and how do I program it?
- 44What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 45When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 46When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 47How do I factory reset the network settings?
- 48When I print images, the quality is not good (Linux)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.