FAQs & Troubleshooting
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MFC-J425W
351 Results
1.
Make copies using my Brother machine.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
5.
Can I print from or scan to Android™ Smartphone?
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
How do I load paper?
10.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
11.
Paper Jam
12.
Replace Ink
13.
Load envelopes into my machine
14.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
15.
What is Brother iPrint&Scan?
16.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
17.
Ink Low
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
I cannot print using my Brother machine on a wireless network (Mac)
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
22.
Scan from the Brother iPrint&Scan application using Windows Phone.
23.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
24.
I still receive the error message "Paper Jam" after I removed the jammed paper.
25.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
26.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
27.
Ink Absorber Full
28.
How do I know which side up my photo paper should be in the tray?
29.
Scan multiple pages into one file instead of each scan being saved as a separate file.
30.
One or more of my colors are not printing (blank).