FAQs & Troubleshooting
Popular |
247 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 3Paper Jam
- 4Replace Ink
- 5Configure a cover page for PC-FAX.
- 6The printer status is Offline or Paused.
- 7When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9Load paper in the paper tray
- 10How do I know which receive mode to select?
- 11Can I use voice mail on the same line as my Brother machine?
- 12When I print, the pages are smudged with ink. What should I do?
- 13What driver package format is supported by my Linux distribution?
- 14Scan and save a document in PDF format (Scan to File)
- 15I am unable to change my Brother machine's Receive Mode.
- 16Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 17Forward a fax to another fax machine when my machine has a mechanical problem.
- 18What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 19Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 20I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22Ink Low
- 23Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 24Where is the USB port on the machine?
- 25How do I load envelopes into my machine?
- 26I still receive the error message "Paper Jam" after I removed the jammed paper.
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28No Paper Fed
- 29Cover is Open
- 30I cannot print from my computer via USB.
- 31I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 32Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 33I'm using Windows XP. I cannot scan with the USB cable.
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 38How to identify your Operating System (OS).
- 39Change the printer driver settings (Windows/macOS)
- 40Where can I get FaceFilter Studio and what can I do with this application?
- 41When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 42Why are the faxes I send always received with a black vertical line down the page?
- 43Open the "Scanners and Cameras" and Properties.
- 44When I scan a document using ControlCenter, the scanned file size is too big.
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 47ControlCenter3 displays a blank screen at startup (Windows)
- 48When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.