FAQs & Troubleshooting
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MFC-J220
247 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
3.
Paper Jam
4.
Replace Ink
5.
Configure a cover page for PC-FAX.
6.
The printer status is Offline or Paused.
7.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
Load paper in the paper tray
10.
How do I know which receive mode to select?
11.
Can I use voice mail on the same line as my Brother machine?
12.
When I print, the pages are smudged with ink. What should I do?
13.
What driver package format is supported by my Linux distribution?
14.
Scan and save a document in PDF format (Scan to File)
15.
I am unable to change my Brother machine's Receive Mode.
16.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
17.
Forward a fax to another fax machine when my machine has a mechanical problem.
18.
What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
19.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
20.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
Ink Low
23.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
24.
Where is the USB port on the machine?
25.
How do I load envelopes into my machine?
26.
I still receive the error message "Paper Jam" after I removed the jammed paper.
27.
Scan multiple pages into one file instead of each scan being saved as a separate file.
28.
No Paper Fed
29.
Cover is Open
30.
I cannot print from my computer via USB.