FAQs & Troubleshooting
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290 Results
- 51"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 52My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 53I'm using Macintosh®. What are the settings in the Scanner window used for?
- 54Nothing is printed on the page or some colors are missing.
- 55The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 56The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 57I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 58I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 59I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 60What is the recommended paper?
- 61I can print but cannot scan via network. (For Macintosh)
- 62I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 63Scan a document from a Windows XP application
- 64Toner smears when rubbed.
- 65Vertical black lines or streaks appear on the printout.
- 66When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 67ControlCenter3 displays a blank screen at startup (Windows)
- 68I cannot save a file downloaded from the Brother support website (For Windows)
- 69Delete print jobs from the print queue.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 72I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 73The paper is skewed when it's printed.
- 74I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 75Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 76I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 77Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 78How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 79In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 80Why does my Brother machine make a clunking noise when powered on or printing?
- 81The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 82My FAX/MFC will not Dial. Why?
- 83What is the printable area per page?
- 84Install the built-in drivers (For Windows 8 and Windows 10)
- 85Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 86Uninstall the drivers (Windows)
- 87Configure and use the Scan Key Tool (Linux)
- 88Print command (LPR) (Linux)
- 89Send a fax using PC-FAX with LPD/LPRng (Linux)
- 90I want to print using CUPS while keeping SELinux enabled. (Linux)
- 91Open the Control Panel (For Windows)
- 92The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 93Open the "Scanners and Cameras" and Properties.
- 94I cannot print from my computer via network. (For Macintosh)
- 95I cannot print from my computer via network. (For Windows)
- 96Windows 7 Support Information
- 97I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 98What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 99Can I transfer faxes in the MFC's memory to the PC?
- 100"Document Jam" error appears on the LCD. What should I do?