FAQs & Troubleshooting
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222 Results
- 1Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2How do I install the Optional Tray Module?
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4What driver package format is supported by my Linux distribution?
- 5When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 6Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 7The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 8I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 9I cannot print from my computer via network. (For Macintosh)
- 10Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 11I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 12What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 13Can I print from DOS applications?
- 14What can happen if the wrong paper is used in your machine.
- 15How do I install additional memory?
- 16Print the Network Configuration page
- 17How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 18What is the Network Shared printing?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Check the IP addresses of your PC and the Brother machine
- 21When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 22Does NC-2200w work with Windows Vista?
- 23I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 24How do I program the date and time?
- 25When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 26I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 27To install the printer driver easily using a tool. (Linux)
- 28Open the Control Panel (For Windows)
- 29Change the printer driver settings (Windows/macOS)
- 30The printer status is Offline or Paused.
- 31Functions supported in the Windows 7 built-in drivers
- 32I can print but cannot scan via network. (For Windows)
- 33The paper is skewed when it's printed.
- 34I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 35I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 36I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 37I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 38The "Brother MFL-Pro Control Center" or "ControlCenter2.0" does not pop up when the document is placed into the ADF unit.
- 39When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 40The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 41Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 42Why does the display read "Cover Open"?
- 43How do I clear the message "MFC is Busy" or "Connect Failure"?
- 44When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 45The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Large characters are printed incorrectly. (Linux)
- 49Print command (LPR) (Linux)
- 50When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)