FAQs & Troubleshooting
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221 Results
- 1What driver package format is supported by my Linux distribution?
- 2When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 3I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 4Can I reduce the size of a received fax on this machine?
- 5Pre-Required Procedures (Linux)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 8I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 9Can I confirm that the FAX was sent correctly?
- 10Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 11I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 12I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 13What is a "Generic PCL Driver"?
- 14Print the Network Configuration page
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Can I print from or scan to Android™ Smartphone?
- 17I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 18I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 19When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 21Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 23What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25Configure scan settings without administrator privileges (Linux)
- 26The printer status is Offline or Paused.
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 30What kind of memory can I use?
- 31I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 32When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 33Does NC-2200w work with Windows Vista?
- 34The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 35How do I improve the copy or fax quality?
- 36How do I install the Optional Tray Module?
- 37Cannot print after a Windows 10 update (June 2020)
- 38Delete print jobs from the print queue.
- 39The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 40Functions supported in the Windows 7 built-in drivers
- 41Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 42What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 43I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 47I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 48Delete a network scanner entry. (Linux)
- 49The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 50Why does the LCD of my machine display "CHANGE DRUM SOON"?