FAQs & Troubleshooting
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MFC-8840D
222 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
5.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
6.
Delete print jobs from the print queue.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
The printer status is Offline or Paused.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Print command (cupswrapper) (Linux)
11.
Pre-Required Procedures (Linux)
12.
Can I use non-Brother or third party supplies with the Brother machine?
13.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
14.
Large characters are printed incorrectly. (Linux)
15.
Print command (LPR) (Linux)
16.
How to identify your Operating System (OS).
17.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
18.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
19.
Change the printer driver settings (Windows/macOS)
20.
Functions supported in the Windows 7 built-in drivers
21.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
22.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
23.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
24.
What kind of memory can I use?
25.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
26.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
27.
I'm using Macintosh. What is the PreScan option used for?
28.
What driver package format is supported by my Linux distribution?
29.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
30.
What is the difference between the toner cartridge and the drum unit?