FAQs & Troubleshooting
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225 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Functions supported in the Windows 7 built-in drivers
- 3Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 8My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 10When printing with monochrome laser printer, the print position shifts. (Linux)
- 11I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13All print jobs are aborted and nothing is printed. (Linux)
- 14Can I print from or scan to Android™ Smartphone?
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16Does NC-2200w work with Windows Vista?
- 17I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 18The downloaded driver's name is different from my machine's name. (Linux)
- 19I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 20When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 21I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 22To install the printer driver easily using a tool. (Linux)
- 23Delete print jobs from the print queue.
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Install the Windows 7 built-in drivers.
- 26Check the IP addresses of your PC and the Brother machine
- 27The paper is skewed when it's printed.
- 28Verify if the Brother machine has a dial tone
- 29I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 30My Brother machine has no power. What can I do?
- 31How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 32When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 33I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 34Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 35What is Distinctive Ring and how do I program it?
- 36How do I improve the copy or fax quality?
- 37What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 38Why doesn't the machine answer when receiving a call?
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40Can I print from DOS applications?
- 41I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 42What can happen if the wrong paper is used in your machine.
- 43I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 44When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 45How do I install the Optional Tray Module?
- 46How can I configure Windows® XP to send and receive faxes?
- 47Configure and use PC-FAX (CUPS) (Linux)
- 48I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50Large characters are printed incorrectly. (Linux)