FAQs & Troubleshooting
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MFC-8640D
225 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
3.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
4.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
5.
Can I use non-Brother or third party supplies with the Brother machine?
6.
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
7.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
8.
Can I confirm that the FAX was sent correctly?
9.
What can happen if the wrong paper is used in your machine.
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Can I print from or scan to Android™ Smartphone?
12.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
13.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
14.
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
16.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
17.
The printer status is Offline or Paused.
18.
The paper is skewed when it's printed.
19.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
20.
I'm using Windows XP. I cannot scan with the USB cable.
21.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
22.
What is Distinctive Ring and how do I program it?
23.
Why doesn't the machine answer when receiving a call?
24.
Why are my sent faxes always received with a black vertical line down the page?
25.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
26.
I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
27.
Why doesn't my Brother machine have a dial tone?
28.
I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address.Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Why?
29.
What driver package format is supported by my Linux distribution?
30.
Pre-Required Procedures (Linux)