FAQs & Troubleshooting
Popular |
291 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Load paper.
- 3Scan and save a document in PDF format (Scan to File)
- 4Does NC-2200w work with Windows Vista?
- 5Pre-Required Procedures (Linux)
- 6What driver package format is supported by my Linux distribution?
- 7Can I print from or scan to Android™ Smartphone?
- 8I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 9I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 10How can I improve poor print quality ?
- 11How do I clean white or black spots on printed documents?
- 12I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 13I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 17I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 18I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 19How do I check if the MFC has faxes in its memory?
- 20How do I load legal size paper in the paper tray?
- 21Load envelopes, labels, or thick paper into the manual feed slot.
- 22I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 23How do I check if the MFC has faxes in its memory when it has a mechanical problem?
- 24When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 25I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 26Install the built-in drivers (For Windows 8 and Windows 10)
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 29When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31ControlCenter3 displays a blank screen at startup (Windows)
- 32Change the printer driver settings (Windows/macOS)
- 33The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 34"Paper Jam Rear" error appears on the LCD. What should I do?
- 35"Paper Jam Tray" error appears on the LCD. What should I do?
- 36When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 37What is Distinctive Ring and how do I program it?
- 38I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 41How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 42I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 43When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 44When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 45When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 46Can I reduce the size of a received fax on this machine?
- 47What is the BRAdmin Professional software used for?
- 48How do I know the current network configuration?
- 49How do I know the current network configuration?
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)