FAQs & Troubleshooting
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MFC-7420
289 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print using the IPP protocol on Windows XP?
3.
How do I factory reset the print server?
4.
Load paper.
5.
Install the built-in drivers (For Windows 8 and Windows 10)
6.
Scan and save a document in PDF format (Scan to File)
7.
How can I improve poor print quality ?
8.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
9.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
10.
Pre-Required Procedures (Linux)
11.
Delete print jobs from the print queue.
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The printer status is Offline or Paused.
15.
How do I load legal size paper in the paper tray?
16.
Load envelopes, labels, or thick paper into the manual feed slot.
17.
Does NC-2200w work with Windows Vista?
18.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
19.
How can I change the print resolution?
20.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
21.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
22.
How do I clear vertical lines or streaks that appear in the copies I made?
23.
How to identify your Operating System (OS).
24.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
25.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
26.
How do I check if the MFC has faxes in its memory?
27.
"Paper Jam Rear" error appears on the LCD. What should I do?
28.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
29.
How can I clear the "Scanner Locked" error message?
30.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.