FAQs & Troubleshooting
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108 Results
- 1How to adjust the cut position (For Windows)
- 2How to install the Windows driver via Wi-Fi®/ wired network
- 3How to transfer the print programs or templates using FBPL commands
- 4How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 5Printing the printer configuration (Self-test)
- 6I cannot connect my machine to the wireless network.
- 7The printing position of small label is incorrect.
- 8I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 9Using the CommTool (for Windows)
- 10How to connect the printer to your computer
- 11How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 12How to load the Ribbon
- 13How to load the Media
- 14I cannot install the Windows driver.
- 15The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 16Printed barcodes cannot be read.
- 17How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 18The power indicator does not light.
- 19How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 20How to change the printer code page
- 21How to update firmware to all printers on the same subnet at the same time
- 22Printing is not possible.
- 23When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 24How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 25How to adjust the tear position in BarTender
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27How to set the Direct Thermal or Thermal Transfer Print Methods
- 28How to install the Windows driver via Wi-Fi®/ wired network
- 29The time on the printer is incorrect.
- 30The label wraps around the platen roller when using the cutter.
- 31My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 32When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 33The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 34How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 35How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 36How to adjust the printout position
- 37How to install Brother software on a computer not connected to the Internet
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How to configure your printer by web browser
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41How do I uninstall the printer driver?
- 42How to identify your Operating System (OS) for Windows or Mac
- 43I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45The print quality is poor.
- 46How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 48How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49How to set up the printer
- 50Some parts of the label are not printed. (P-touch Editor 5.x for Windows)