FAQs & Troubleshooting
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TJ-4020TN
108 Results
1.
How to install the Mac driver via USB/ Wi-Fi®/ wired network
2.
The left or right side of the label is not printed correctly.
3.
The label is skipped when printing.
4.
The printing position of small label is incorrect.
5.
How to connect the printer to your computer
6.
I cannot install the Windows driver.
7.
How to install the Windows driver via Wi-Fi®/ wired network
8.
How to calibrate the Gap/Black Mark Sensor by directly operating the printer
9.
How to load the Media
10.
How to install the Windows driver via Wi-Fi®/ wired network
11.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
12.
How to set the Direct Thermal or Thermal Transfer Print Methods
13.
How to add a new stock from the Seagull driver
14.
How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
15.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
16.
Using the CommTool (for Windows)
17.
How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
18.
How to load the Ribbon
19.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
20.
I cannot connect my machine to the wireless network.
21.
How do I reset Wi-Fi® setting?
22.
How to adjust the cut position (For Windows)
23.
The time on the printer is incorrect.
24.
How to execute the printer configuration (Self-test) to debug
25.
How to update the firmware
26.
How to update firmware to all printers on the same subnet at the same time
27.
How to transfer the print programs or templates using FBPL commands
28.
When printing with the thermal transfer method, the print or cutting position gradually shifts.
29.
The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
30.
How to skip the AUTO.BAS program only one time by directly operating the printer