FAQs & Troubleshooting
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239 Results
- 1How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 2Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 3Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 4I cannot connect my printer to the wireless network with WPS when using WPA3.
- 5I cannot install the printer driver.
- 6Where can I download the latest P-touch Editor for Mac?
- 7Using the Printer Setting Tool (for Mac)
- 8Installing the software
- 9How do I transfer label or slip templates?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Wireless setup: Connect your printer to your computer.
- 12What iOS mobile application can I use?
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 152-color Printing is not possible.
- 16Can I use the app with my iPad? (iPrint&Label)
- 17I got an error while installing the printer driver. (Linux®)
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19Can I change the barcode settings like barocde size? (iPrint&Label)
- 20How can I connect my printer wirelessly?
- 21Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 22How do I install/change the label roll?
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How do I connect my computer to the printer using the Wireless Direct mode?
- 25The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 26Poor print quality when printing on narrow labels. (iPrint&Label)
- 27How to uninstall the printer driver and software
- 28How to identify your Operating System (OS) for Windows or Mac
- 29What do the indicator lights mean?
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 32I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 33How can I create a barcode label? (iPrint&Label)
- 34Using the Communication settings (for Windows)
- 35When I print many continuous labels, part of the label data is printed twice.
- 36When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 37How do I disable broadcasting the printer to AirPrint-compatible devices?
- 38Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 39If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 40What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 41When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 42How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 43What is the compatible barcode protocol? (iPrint&Label)
- 44How to delete the registry information and files related to the printer driver
- 45(Video) 2-color Printing is not possible.
- 46Where can I download Brother iPrint&Label? (iPrint&Label)
- 47Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 48The paper settings specified from the server computer are not reflected on the client computer.
- 49Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 50I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)