FAQs & Troubleshooting
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QL-810W/810Wc
240 Results
1.
How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
2.
I cannot connect my printer to the wireless network with WPS when using WPA3.
3.
How do I install/change the label roll?
4.
I cannot install the printer driver.
5.
Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
6.
How do I transfer label or slip templates?
7.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
8.
Using the Printer Setting Tool (for Mac)
9.
The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
10.
Installing the software
11.
2-color Printing is not possible.
12.
Wireless setup: Connect your printer to your computer.
13.
Using the Communication settings (for Windows)
14.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
15.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
16.
How do I transfer label templates with P-touch Transfer Express?
17.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
18.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
19.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
20.
What do the indicator lights mean?
21.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
22.
Where can I download the latest P-touch Editor for Mac?
23.
I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
24.
How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
25.
How do I connect my computer to the printer using the Wireless Direct mode?
26.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
27.
Using Web Based Management
28.
How can I connect my printer wirelessly?
29.
Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
30.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.