FAQs & Troubleshooting
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175 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Jam Rear
- 3I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 4Replace WT Box
- 5I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 6Load paper in the paper tray
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Wireless setup is requesting a WPS PIN to complete the setup
- 9I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 10Enable the Brother machine's network interface.
- 11Protect your Brother machine against unauthorised access over the network
- 12Condensation
- 13Registration or Registration failed.
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Cooling Down
- 16My Brother machine could not be found over the network when I installed drivers on my PC.
- 17Jam Inside
- 18Discover the MAC address of the Brother network card
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Print Unable XX
- 21Reset the print server to the default factory settings.
- 22Disable the APIPA protocol.
- 23Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 24I cannot print using my Brother machine on a wireless network (Windows)
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Delete print jobs from the print queue.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30How to identify your Operating System (OS).
- 31Replace Laser
- 32The printer status is Offline or Paused.
- 33Toner Low
- 34Jam 2-sided
- 35Jam MP Tray
- 36Print the Network Configuration Report.
- 37Use the Network Connection Repair Tool (Windows)
- 38Print the WLAN report
- 39Check the Node Name of the Brother machine
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42I get a TS error when trying to print on a wireless network.
- 43The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45What is Brother iPrint&Scan?
- 46Important points you need to confirm before configuring your Brother machine for a wireless network.
- 47Cartridge Error
- 48WT Box End Soon
- 49In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)