FAQs & Troubleshooting
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175 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2What is Brother iPrint&Scan?
- 3Load paper in the paper tray
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Jam MP Tray
- 8Jam Inside
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Adjust color settings by using the custom setting in the printer driver
- 11Replace Belt
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Jam Tray / Jam Tray 1 / Jam Tray 2
- 16Replace Fuser
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Protect your Brother machine against unauthorised access over the network
- 19What can happen if the wrong paper is used in your machine.
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Replace PF Kit xx
- 23Drum End Soon
- 24Install the optional lower tray
- 25Replace Toner
- 26What driver package format is supported by my Linux distribution?
- 27Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 28Change the printer driver settings (Windows/macOS)
- 29I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 30Size Error DX or Size Error 2-sided
- 31Toner Low
- 32Jam 2-sided
- 33Delete print jobs from the print queue.
- 34What is AirPrint?
- 35How to identify your Operating System (OS).
- 36Calibrate or Calibration Failed or Calibration.
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Cannot print after a Windows 10 update (June 2020)
- 43What is Storage PC Print Data using Active Directory®? (Windows)
- 44Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 48What is Brother Web Connect?
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50Cartridge Error