FAQs & Troubleshooting
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HL-L9300CDW(T)
175 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
What is Brother iPrint&Scan?
5.
Load paper in the paper tray
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Adjust color settings by using the custom setting in the printer driver
8.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
9.
Replace WT Box
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
12.
Jam 2-sided
13.
Jam Rear
14.
Jam Tray / Jam Tray 1 / Jam Tray 2
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Replace PF Kit xx
18.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
19.
Replace Belt
20.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
21.
My Brother machine could not be found over the network when I installed drivers on my PC.
22.
Replace Laser
23.
Replace Fuser
24.
Can I print from or scan to Android™ Smartphone?
25.
Replace Toner
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
28.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
29.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
30.
Add your Brother machine with AirPrint (macOS)